Shipping Policy

Fenced Off – ABN 39 557 247 325
Effective Date: 28/11/2025

1. Overview

Fenced Off does not ship physical products.
All services provided by Fenced Off relate to the delivery, installation, hire, and removal of temporary fencing across Melbourne and Victoria.

This Shipping & Delivery Policy explains how we manage service delivery, timing, access requirements, and associated fees.

2. Service Delivery Area

We deliver and install temporary fencing across:

Melbourne
Mornington Peninsula
Western Port
Gippsland
Surrounding regional areas

If you are unsure whether we service your location, please contact us.

3. Delivery & Installation

When you make a booking or request a quote, our team will confirm:

Delivery location
Required frontage or layout
Installation date and time
Any access requirements

Delivery and installation are performed by trained Fenced Off staff or contractors.

4. Delivery Timeframes

We aim to provide same-day or next-day delivery, depending on availability.

Delivery timeframes may be affected by:

Weather conditions
Traffic or travel delays
Site access restrictions
High-demand periods
Remote or regional locations

We will notify you if delays occur.

5. Site Access Requirements

To ensure safe and efficient installation, the Client must ensure:

Clear access to the site
No locked gates, obstacles, or hazards
Safe ground conditions for installation
Accurate address and instructions are provided

If we are unable to access the site, a call-out fee may apply.

6. Delivery Fees

Delivery fees may apply depending on:

Distance from our depot
Number of panels required
Travel time
Multiple trips required
Urgent or after-hours delivery requests

All fees will be outlined in your quote.

7. Collection & Removal

At the end of the hire period, we will return to remove and collect the fencing.

The Client must ensure:

Clear and safe access for removal
All obstructions are removed
No unauthorised modifications or relocations of fencing have been made

Additional fees may apply if removal is delayed or requires multiple attempts.

8. No Shipping of Goods

Fenced Off does not ship, post, courier, or freight any products.
All services are provided onsite through delivery and installation only.

9. After-Hours or Emergency Delivery

After-hours, weekend, or emergency installs may be available upon request.
Additional charges may apply.

10. Contact Us

For delivery questions or scheduling, please contact:

📧 info@fencedoff.com.au
📍 Victoria, Australia

We will respond as soon as possible.